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Statistics show that more than 50% of European businesses fail to survive beyond their first five years, making Chronopost’s 40-year milestone truly exceptional. We join Chronopost in celebrating four decades in the express delivery space!
Forty years ago, Chronopost was born from the ambition of La Poste Groupe, our parent company, to create an express delivery service built on a dedicated network. The team at Chronopost has never stopped growing and innovating for consumers and clients across B2B, B2C and C2C segments, proudly positioning them today as a leader in France.
And the celebration doesn’t stop here!
Twenty years ago, in 2005, Chronopost launched Chrono Médical—a tailored service for the express transport and delivery of healthcare products. Quickly embraced by healthcare professionals, it sparked a robust expertise. Bolstered by strategic acquisitions in temperature-controlled and urgent medical transport, Chronopost launched Chronopost Healthcare in 2021, a dedicated division uniting all health activities.
As team Chronopost blows out all the candles, we wish them the very best for the next chapter in both legacies!
AT POURDEBON.COM, IT'S THE AGRICULTURE SHOW ALL YEAR ROUND!
While the Paris International Agricultural Show attracts almost 600,000 visitors every year, Pourdebon.com attracts 600,000 visitors a month who come to meet almost 800 producers - a figure that has nothing to envy the 1,000 exhibitors at the show. After 8 years in business, the platform is proving a real success, and in 2024 it passed the one million mark for orders placed on the website since it was created. Pourdebon.com is France's largest online marketplace, enabling consumers to support French producers throughout the year. Its business grew by 20% in volume last year, with 250,000 parcels from producers shipped all over France.
A slight fall in the use of short supply chains
Is the incidence of purchases from short supply chains affected by the economic climate?
The 2025 performance indicator reveals a slight drop in the use of short supply chains: 64% of French people said they regularly bought direct from producers in 2024, down 3 points on the previous year. The economic climate seems to be having an impact on purchasing behaviour, with price for the first time becoming the main barrier to buying from short supply chains (38%, up 5 points), ahead of accessibility and convenience.
Burgundy-Franche-Comté (78%), Pays-de-la-Loire (72%) and Brittany (70%) are the three regions that use the short supply chains, while Normandy is at the bottom of the ranking, with 49% of its respondents never or rarely buying from short supply chains.Members of higher socioeconomic groups are the ones who use short supply chains the most. With 70%, they are 6 points above the national average. The youngest consumers are the least likely to use short supply chains, with barely 1 in 2 18-24 year olds (51%) claiming to buy this type of product at least once a month (7 points below the national average).
The most popular product categories and preferred purchasing methods remain stable
The list of products most frequently purchased via short supply chains remains unchanged, with fruit and vegetables in first place (-2pts vs 2024), followed by cheese and meat (same as 2024).
4th place: charcuterie 30% (-2pts)
5th place: fish 27% (+3pts)
6th place: sweet groceries 23% (+2pts)
7th place: drinks 20% (+1pt)
8th place: savoury groceries 18% (+2pts)
9th place: other products 5% (-1pt)
Purchasing via short supply chains
In terms of purchasing methods, 82% (+2pts) of consumers continue to buy from brick-and-mortar shops or farmers' markets. 13% of consumers using short supply chains opt for home delivery (same as in 2024).
The 18-34 age group and people living in the Paris region make the most use of home delivery: they are respectively +17pts and +5pts above the national average!
Direct purchase from a brick-and-mortar point of sale remains the most popular way to shop, particularly for consumers in New Aquitaine (89%) and Hauts-de-France (87%). The oldest age groups are also the most fond of this traditional purchasing method, favoured by 93% of 65-74 year-olds and 91% of 55-64 year-olds.
Reasons for and reasons against buying from short supply chains
While the taste and quality of the products (72%), the preference for Made in France (57%) and the close relationship with the producer (51%) remain the main reasons for buying, the importance attached to fair remuneration for producers is dropping slightly (42%, -4 pts).
At the same time, the lack of choice in short supply chains is perceived as a growing obstacle (+6 pts), as is the fact of cooking little (+5 pts), a sign that the time dedicated to preparing meals and the budget are increasingly influencing food choices.
TOP 6 reasons for purchasing from short supply chains
The main reasons for not purchasing from short supply chains
Men attach importance to the proximity of the producer at 56% (vs 48% for women), a criterion that does not seem to be a determining factor for consumers in Ile-de-France, who are only 38% to take it into account (i.e. 13pts below the national average). 59% of women (vs 48% for men) claim to use short supply chains because they prefer food produced in France.
In terms of purchasing obstacles, women are the most price-sensitive (+7pts vs men), as are 55-64 year-olds (46%, or +8pts vs. the national average), while only 23% of people aged 75 and over find short-supply-chain products too expensive. Price sensitivity is also high in Auvergne-Rhône-Alpes for 49% of respondents (+8pts above the national average) and in Grand-Est (44%). Brittany, Pays-de-la-Loire and Ile-de-France were the regions where most respondents claim they do not know where to find this type of product.
The short supply chains in restaurants
French people’s expectations when dining out: seasonality and transparency of origin are top priorities
Building on its success with consumers, Pourdebon.com extended its commitment to the B2B market in 2024, enabling restaurateurs and food professionals to source directly from producers. For the latest performance indicator, the platform looked at the expectations of French people when they go out to eat.
Among those who visited a restaurant in 2024**, more than one in two (52%) put the use of seasonal produce in their top 3 choice criteria (ranked No. 1 for 25% of respondents).
The popularity of local products and transparency is high:
77% of French people believe that restaurateurs who don't source locally are contributing to the decline of French agriculture.
39% of customers prefer restaurants that source their products within a 200 km radius
37% want greater transparency on the origin of ingredients 90% appreciate seeing the name of the producer on a restaurant menu, proof that proximity and traceability are now at the heart of expectations, even outside the home.
Pourdebon.com: the online short short supply chain accessible all year round for individuals and businesses alike
With nearly 800 partner producers, Pourdebon.com offers consumers and businesses alike a comprehensive catalogue of tasty Made in France products delivered within 24 hours, with the option of filtering your search to artisans located in your region.
Producers paid the right price
When you buy from Pourdebon, it's the producer who sets the price that seems right to them. The breakdown of your purchase is as follows:
* Source: Pourdebon 2025 short supply chain performance indicator, conducted by Kantar from 21 to 24 January 2025 on a representative sample of the French population of 1,000 people.
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About Pourdebon.com
Pourdebon.com is a fresh produce and delicatessen marketplace that delivers quality products direct to your door from the best French producers. Co-founded by Nicolas Machard and Cyril Schwartz in 2016, Pourdebon.com is now part of Geopost (Le Groupe La Poste) which enables it to deliver dry, fresh and frozen products, anywhere in France, to almost 30,000 products from 800 farmers and artisans. Pourdebon.com is keen to promote its producers, and in response to the growing interest among the French in direct, short-distance sales, it has met with real success after 8 years in business. In 2024, it passed the million mark in orders placed on the website since it was created.
www.pourdebon.com
Parcel delivery company DPD Lithuania continues its successful expansion across the country. In 2024, the company installed 79 new parcel lockers, and in 2025, an additional 40 new lockers will be added to the network. To support this growth, DPD Lietuva plans to invest €800,000 in its infrastructure. The company is also expanding actively in other Baltic countries, with 44 new parcel lockers in Latvia and 40 in Estonia.
Following the significant expansion in 2024, the total number of DPD parcel lockers in Lithuania reached 400. To ensure greater accessibility and convenience for customers, 25 existing parcel lockers were also expanded in addition to installing new units.
“We allocated €2.2 million for last year’s significant expansion, and this year, we plan to install 25 more new parcel lockers and expand an additional 15 existing ones. By continuously strengthening our network in Lithuania and across the Baltics, we aim to ensure that both our domestic and international parcel delivery services are accessible even in the most remote areas,”
says Gabrielius Bilevičius, Head of Sales and Marketing for the Baltics at DPD Lithuania.
With the increasing popularity of e-commerce, adapting to consumers' daily routines has become more important than ever. Expanding the parcel locker network across Lithuania and the Baltic region ensures that customers can access delivery services at their convenience—choosing the most suitable time and easily accessible locations.
“Our expansion priority this year will focus on major cities, regional centers, and new towns. To maximize customer convenience, we will continue to strengthen our network by increasing density in existing locations and introducing parcel lockers in new areas,”
adds G. Bilevičius.
In 2024, DPD’s network also grew significantly across the Baltics. In Latvia, the total number of parcel lockers reached 345, with 44 new installations last year. In Estonia, 40 new lockers were installed, and 22 existing ones were expanded, bringing the total number of DPD parcel lockers in the country to 340.
The Post Office and DPD have announced an expansion to their partnership with international delivery services.
Following a successful trial at 300 Post Offices, customers wanting to send parcels abroad can now choose from ‘DPD Classic’, ‘DPD Direct Lite’ and ‘DPD Air Classic & Air Express’ services. The international delivery services are now available at 4,100 Post Offices across the UK.
The Post Office and DPD partnership began in 2021 and already includes ‘Click and Collect’ and Next Day delivery services within the UK.
Elaine Kerr, DPD UK CEO, commented,
“We really value our relationship with the Post Office and introducing international services is the logical next step, with online and buy-in-branch now well established. We have the largest delivery network in Europe and deliver to over 200 destinations worldwide. Our approach is designed to make it easy and affordable to find the right international service with free tracking included and duty and customs made as straightforward as possible.”
Neil Brocklehurst, Post Office Acting CEO, said,
“As part of delivering our ‘New Deal for Postmasters’ it’s vital that we strengthen postmasters’ offer to customers. Expanding our already successful partnership with DPD is a demonstration of this. In today’s fast-paced world, customers and businesses expect international parcels to reach their destination in a matter of days and having DPD UK international delivery services available provides them with the options to meet their needs.”
A trial has been running since February to get postmasters feedback on guides and other self-help tools to support them in selling and promoting DPD international services in branch.
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About DPD UK
DPD UK is a member of Geopost, a European leader in parcel delivery and solutions for e-commerce. Part of the La Poste Groupe.
The company operates more than 10,000 vehicles in the UK from 85 locations and delivers over 360 million parcels a year.
DPD UK topped the Money Saving Expert parcel delivery customer satisfaction poll for the ninth time in 2024.
In November 2023 DPD opened London Docklands to deliver all-electric throughout London. Currently, 35% of DPD’s van fleet is all-electric while 95% of the HGV fleet runs on biofuel. The company is on track to be Net Zero by 2040. Details of all of DPD’s sustainability initiatives can be found on its dedicated sustainability website: https://sustainability.dpd.co.uk/
A Year of Steady Growth
In 2024, navigating complex and unpredictable waters, we at Geopost delivered 2.1 billion parcels worldwide. This achievement reflects our steady performance and unwavering focus on profitable growth — a testament to our resilience in challenging times.
This progress stems, among other factors, from our leading B2B position in Europe, a sustained rise in international deliveries and an increasingly robust Out-of-Home offering with our locker network expanding to 31,000 points—a 63% increase compared to 2023. Our temperature-controlled food services also posted robust double-digit growth, underscoring our ability to meet critical needs.
Sustainability remains a priority. For the third consecutive year, we’ve cut greenhouse gas emissions, and our low-emissions fleet now stands at 10,459 vehicles as we continue to progress towards our 2040 net zero objective. Despite the current tense economic context, now is not the time to ease up on our efforts in the face of climate change.
On the connected front, we’re accelerating our transformation. Powered by AI and data-science, we’ve optimised road network and trailer capacities. We’ve furthered strengthened our consumer-facing digital interfaces such as the myDPD app with 31 million registered customers and our discovery platform Singular that aims to support SME’s development. And our autonomous delivery lockers continue to bring parcels to more and more neighbourhoods in the UK.
These results show what’s possible when we adapt, innovate and stay true to our purpose.
Geopost posted a 2.3% increase in volumes, while confirming its BtoB leadership in Europe, strengthening its position in BtoC, consolidating its global network and pursuing its commitment to sustainability.
Increase in sales and volumes:
2.138 billion parcels delivered worldwide (+2.3%).
Sales of €15.838 billion, up 1% on 2023.
Operating profit of €614 million, up on 2023 which was impacted by exceptional items.
Strengthening the out-of-home network and accelerating growth in specialised and international deliveries:
Continued ramp-up of out-of-home: A +25% growth in out-of-home volumes, supported by the development of 128,000* Pickup points in Europe, including more than 31,000 lockers.
International delivery: Increase in cross-border intra-Europe volumes of +6.7% compared with 2023.
Specialised delivery: Continuous development in the food segment, notably thanks to Geopost‘s temperature-controlled services which recorded a +23.8% growth in volume.
Reduction in greenhouse gas emissions for the third consecutive year**:
A 5.4% reduction in 2024 compared with 2023, resulting in 1.73 million tonnes of CO2 equivalent.
Continued deployment of low-emission vehicles, reaching 10,459 by the end of 2024, representing 15% of Geopost’s delivery fleet.
In 2024, 16.3% of Geopost's road transport kilometres were completed using alternative energy sources.
Digital transformation and data-driven excellence:
Road network and trailer capacity optimisation, leveraging data science and AI, implemented by the VOS*** solution. Currently live at Chronopost, and later this year in Spain and Germany. By optimising both domestic and cross-border linehaul operations, the tool facilitates cost reduction and improved operational efficiency.
Continued development of digital interfaces with Geopost’s consignees to manage their deliveries, with 31 million consumers now registered on myDPD. Geopost deployed Singular in Italy, Spain and Croatia, offering consumers the chance to discover products from local brands with unique know-how and thus opening up new business opportunities for Geopost's SME customers. More than 300,000 visitors connected to the platform in 2024.
Innovation driven by subsidiaries: autonomous delivery robots in 4 neighbourhoods in the UK, ergonomic scanner glove tested by DPD Switzerland.
Commenting on these results, Yves Delmas, Chief Executive Officer of Geopost, said:
“Despite a challenging and uncertain environment, marked by strong pressure on margins, we have chosen a path of profitable growth and rigorous cost performance management. In this context, we have strengthened our hybrid model maintaining a balanced share of B2B and B2C revenue and have capitalised on the dynamic growth of our strategic segments out-of-home, International and food services under controlled temperature. Geopost has been successfully investing for years in these growth drivers. In 2024, we have continued to accelerate, through a significant expansion of our locker network and cross-border out-of-home connectivity in Europe. We now offer the most comprehensive range of door-to-door and out-of-home services as a result of us having the densest network in Europe. Moreover, we remain firmly committed to our decarbonisation ambitions, achieving an absolute reduction in emissions for the third consecutive year.”
Slight increase in sales in 2024
Despite a global economic context still marked by uncertainty, Geopost recorded total sales of €15,838 billion in 2024, an increase of +1% compared with 2023.
The gradual recovery in consumer spending, supported in part by an inflation slowdown during the second half of the year, helped to stabilise business activity, particularly in Europe. However, pricing pressure and a complex geopolitical environment continued to weigh on the overall performance of the parcels/express sector.
- Parcel/express sales amounted to €13,277 billion, up +1.7%. Volumes handled totalled 2,138 billion parcels (up 2.3% on 2023), representing more than 8 million parcels delivered per day.
The four main European markets (Germany, United Kingdom, France and Italy) accounted for 68% of total sales in 2024, with sustained growth in France (+4%) and Germany (+1.5%). Some countries recorded significant growth, notably Poland (+18.3%), Portugal (+12.0%), or Ireland (+9.0%).
On the other hand, some markets saw a decline, notably Benelux countries (-2.3%) and BRT in Italy (-4.2%). These variations reflect the specific dynamics of each region and adjustments in the various business segments.
- Asendia, the joint venture between La Poste and Swiss Post dedicated to cross-border e-commerce and digital services for e-merchants (ESW), generated sales of €2.6 billion.
Geopost's operating profit was €614 million, an increase of €284 million compared to 2023. Excluding change of perimeter, exchange rate effect and non-recurring items, Geopost’s operating profit decreased by €65 million, reflecting the unfavourable macro-economic environment.
In 2024, investments amounted to €402 million, mostly dedicated to sorting capacity, IT, lockers and fleet electrification infrastructure.
Geopost boosts the expansion of its out-of-home network and strengthens its food delivery and international activity
Out-of-home delivery continues to be a strategic pillar and a key growth driver for Geopost. In 2024, out-of-home (“OOH”) volumes grew by 25% as Geopost continued to expand its capabilities, offering 97,000 parcel shops and 31,000 lockers throughout Europe by the end of 2024. Many European subsidiaries expanded their OOH networks. In Germany, DPD and GLS announced a collaboration to provide one of the most extensive OOH networks in the country, offering a combined solution of Pickup points and shared lockers. Their goal is to provide shippers and consumers access to 20,000 OOH contact points within the next three years. Other subsidiaries also continued developing their contact points: in 2024, DPD Switzerland partnered with Valora (+700 points), DPD Croatia initiated a collaboration with the retail chain Studenac (+500 points), and DPD Poland now offers 30,000 parcel shops and lockers. In France, more than 4,000 lockers are deployed and Geopost inaugurated in 2024 the first solar-panelled lockers.
Geopost is also expanding in the fast-growing C2C e-commerce segment, meeting increasing consumer expectations for sustainability and circular economy solutions. Geopost’s Shop2Shop offer is now available in 18 countries, positioning Geopost as a key cross-border player on this market (+61% in volumes in 2024).
In 2024, intra-Europe flows increased by 6.7% in volume compared with 2023. This growth was driven, in particular, by cross-border out-of-home volumes which grew by 52% vs. 2023.
In the food market, Geopost recorded a 7.7% growth in sales. To do so, Geopost relies on its network, guaranteeing customers not only premium quality but also respect, control and traceability of the cold chain. In France, Chronofresh, a subsidiary of Chronopost, is the leading express food delivery operator, and has posted a 25% annual average growth since its launch in 2015. In Europe, seven subsidiaries of Geopost now offer active temperature-controlled transport, in France, Spain, Belgium, Portugal, Poland, Lithuania and Italy.
Sustainability remains at the core of Geopost’s strategy, with a further reduction in GHG emissions for the third year running
In 2024, Geopost continued reducing its carbon footprint, achieving a 5.4% decrease in greenhouse gas emissions compared to 2023, accounting for 1.73 MtCO₂e. This reduction is in absolute terms and covers scopes 1, 2 and 3. It is fully aligned with Geopost’s Science-Based Targets initiative (SBTi) commitment ****, which guides Geopost towards its 2040 net zero goal through transforming its fleet and switching to alternative energy.
By the end of 2024, 10,459 low-emission vehicles, representing 15% of the delivery fleet, were deployed, and 16.3% of the total linehaul kilometres were completed using alternative energy sources. Approximately 15% of Geopost’s parcels were delivered using low emission transport means in 2024.
Geopost is also diversifying its HGV fleet by integrating alternative powertrains and fuels, such as electric and biofuels. Currently, Geopost operates electric and biofuel-powered trucks in the UK, Spain, France, Belux, Czech Republic, Estonia, Ireland, the Netherlands, Switzerland.
At the same time, Geopost is improving the environmental performance of its facilities by transitioning to renewable energy sources. As of today, 61.5% of the company’s total energy consumption comes from renewable sources.
Geopost initiatives have been recognised by several renown awards such as the Sustainable Strategy Award at the Global Sustainability & ESG Awards 2024, the Green Transport Award for DPD Lithuania, the Sustainable Transport Award for DPD Ireland, among others.
In parallel, in October 2024, Geopost signed an amendment to its pioneering 2017 agreement with Uni Global Union, further strengthening protections for Geopost employees and partners in over 50 countries. This agreement enhances social dialogue on human rights, fair working conditions, transparency and sustainability.
Finally, in 2024, Geopost was included in the "Europe Diversity Leaders 2025" ranking by Statista and the Financial Times, recognising the most committed European companies in diversity and inclusion.
* 128,000 Pickup points in Europe, incl. 12,000 points in Scandinavia via Geopost’s partnership with PostNord
** Reduction aligned with Geopost’s SBTi commitment. Business Units covered by the net-zero ambition: BRT (Italy), Chronopost (France), DPD Belux, DPD Croatia, DPD Czech Republic, DPD Estonia, DPD France, DPD Germany, DPD Hungary, DPD Ireland, DPD Latvia, DPD Lithuania, DPD Netherlands, DPD Poland, DPD Portugal, DPD Slovakia, DPD Slovenia, DPD Switzerland, DPD UK, SEUR (Spain). Data verified by third party audit.
*** Visualisation. Optimisation. Supervision
**** Geopost’s ambitions to radically reduce its GHG emissions from scopes 1, 2 and 3 compared with 2020: by 43% by 2030; by 90% by 2040. Geopost will also neutralise all residual emissions through relevant carbon capture and sequestration projects by then.
Business Units covered by the net-zero ambition: BRT (Italy), Chronopost (France), DPD Belgium, DPD Croatia DPD Czech Republic, DPD Estonia, DPD France DPD Germany, DPD Hungary, DPD Ireland, DPD Latvia, DPD Lithuania, DPD Netherlands, DPD Poland, DPD Portugal, DPD Slovakia, DPD Slovenia, DPD Switzerland, DPD UK, SEUR (Spain).
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About Geopost
Geopost, a European leader in parcel delivery and solutions for e-commerce, operates in more than 50 countries across all continents through its network of expert delivery brands, including: DPD, Chronopost, SEUR, BRT, Speedy Jadlog and Asendia. Leveraging its industry-specific expertise, Geopost is further growing the development of out-of-home services with Pickup, one of the densest parcel shop and locker networks in Europe and is also expanding temperature-controlled solutions for the food and healthcare business. In a world of acceleration and transformation, Geopost engages and embraces new e-commerce territories with ESW via Asendia.
With 55,000 employees, Geopost endeavours to make commerce more convenient, profitable and sustainable for its customers and communities. Committed to becoming an international reference in sustainable delivery, Geopost is the first global delivery company to have its roadmap to Net Zero by 2040 approved by the Science Based Targets initiative (SBTi).
Part of the La Poste group, Geopost generated a €15.8 billion revenue and delivered 2.1 billion parcels worldwide in 2024.
In his interview with the Financial Times, our CEO Yves Delmas discusses the race for parcel lockers and the strategy behind.
Click here for the interview.
Today, Biocair, an established global leader in life science logistics, announced the expansion of its operations with the opening of a new office in Chengdu, Sichuan Province, China. This marks the opening of the company’s eighth office in the APAC region, solidifying its presence within the area and its position as a leading global logistics provider. Biocair first established a foothold within the APAC region in 2009, with the opening of its Shanghai office.
Strategically located close by Chengdu Shuangliu International Airport, the new office will improve operational capacity by expanding Biocair’s capabilities within Western China. Biocair’s dedicated Chengdu team of logistics experts will be able to provide comprehensive knowledge of the local customer base, transport network, and import/export customs regulations, as well as be on hand to strengthen Biocair’s business development activities within the region.
“From an operational standpoint, this new office in Chengdu will be highly beneficial for our existing clients in Western China and for those seeking to ship goods to the region”
Kevin Xu, APAC General Manager.
The new warehouse in Chengdu will provide additional import, export, pickup and delivery options for customers in Western China, and will extend Biocair’s services for items requiring cold-chain logistics. The new Chengdu warehouse will have a new freezer, fridge and incubator for the conditioning of +15°C to +25°C panels and will be able to handle packages requiring dry ice, +2°C to +8°C, +15°C to +25°C, and -20°C temperature controls.
This new office will enable Biocair to expand its operations and internal team within the APAC region, with the aim to further expand warehouse capacity in Western China in the coming years. Biocair is committed to investing in its global network in order to provide complete end-to-end logistics solutions as part of its global growth strategy.
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About Biocair
Since 1986, Biocair has established a global reputation as a leading GDP logistics specialist within the pharmaceutical, biotechnology and life sciences sectors. Biocair has built up a unique, client-centric approach by employing scientists in front-line logistics positions and assembling a team of best-in-class industry experts in quality, cold chain and regulatory compliance. Biocair focuses on providing the most comprehensive time-sensitive and temperature-controlled logistics services available whilst delivering flexible, tailored, cost-effective solutions to all its clients. It is committed to delivering complete end-to-end logistics solutions through its global network spanning across Europe, Africa, Asia and the Americas.
Biocair employs over 475 people worldwide and provides specialist logistics services to more than 160 countries through a global network of partners. Biocair’s offices are located in the UK, France, Belgium, Germany, USA, South Africa, China and India.
In 2012 Biocair was acquired as an autonomous division by Geopost. Geopost is the largest parcel delivery network in Europe, which posted sales of €15.69 billion in 2023. Geopost is a holding company owned by Groupe La Poste.
For further information on Biocair, please visit www.biocair.com.
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