30. October 2023 | Press release
DPD CZ launches myDPD – new portal for consignees
DPD CZ, part of Europe's largest parcel delivery network Geopost, brings the new myDPD portal to end recipients. The original local portal called DPD Kurýr is ending. myDPD offers a more user-friendly environment and a lot of options for customizing the delivery – for example, live tracking or redirecting the shipment. It also brings a new, clearer map of self-service lockers and Pickup points, which can be saved as favorites in the customer account after registration. Newly, by adding several e-mail addresses, you can also create a “family profile”, which combines several accounts in one.
DPD CZ thus joins many other countries within the Geopost network, where the myDPD portal already works successfully with several million registered users and thus simplifies international delivery for customers.
One of the advantages is the much faster and easier possibility to change the time and place of delivery of the parcel, which customers are using more and more. Most recipients of parcels prefer to redirect the parcel to one of the many self-service lockers or Pickup points. A timely change then saves 5% of CO2 emissions per 1 parcel. Many customers also choose so-called out-of-home delivery directly. Its popularity in the Czech Republic is still growing, last year, according to DPD E-shopper Barometer research, 49% of Czech e-shoppers used Pickup points and 26% of lockers
Access is gained by the recipient of the parcel through an incoming sms or e-mail notification if the parcel is expected. By registering directly via the website, he will get several other benefits, such as a complete history of shipments, combining several accounts under one (e.g., family) or saving a favorite Pickup point/locker.
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ABOUT DPD CZ
DPD CZ (Direct Parcel Distribution) is a part of Geopost, a European leader in parcel delivery and solutions for e-commerce. Geopost's goal is to become an international reference in sustainable delivery and a leading enabler of e-commerce development. With 1,800 couriers and a network of more than 3,500 Pickup points and self-service lockers, DPD is one of the leading parcel delivery companies in the Czech Republic. It is the only parcel delivery company in the Czech Republic to offer the Predict service – the consignee knows the exact 1-hour time slot in advance when the parcel will be delivered. At the same time, in the myDPD portal, consignees can change the time or place of delivery according to their preferences.
Thanks to Geopost, DPD CZ‘s customers can use over 97,000 Pickup points worldwide and send parcels to 230 countries and territories worldwide thanks to DPD, Chronopost, SEUR, BRT, Speedy and Jadlog brands. The company is the first global carrier to have its short- and long-term emission reduction commitments scientifically verified by SBTi (Science Based Targets initiative).
As part of La Poste Groupe, Geopost reported sales of €15.6 billion in 2022 and delivered 2.1 billion parcels worldwide.
