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18. January 2024 | Press release

DPD Portugal wins Consumer’s Choice & Five Star Awards

DPD Portugal is once again highlighted by the Portuguese as the number 1 “Consumer Choice” brand in parcel delivery, while Pickup network is once again the winner of the Five Star Award for the ninth consecutive year.

 

DPD Portugal, the leading company in the domestic express transport market, once again sees the quality of its services distinguished by winning two awards: the Consumer Choice Award and the Five Star Award.

This is the second consecutive year that DPD Portugal has been elected the number 1 Portuguese brand in the “Parcel Delivery” category by ConsumerChoice, the company responsible for the Consumer Choice evaluation system, having obtained an overall preference rating of 82% of the Portuguese.

Regarding the Five Star Award, the brand's Pickup network now has its ninth consecutive year of recognition in the “Parcel Delivery in Nearby Stores” category, having achieved an overall satisfaction rate of 80.9%, among more than 1,000 respondents.

According to Olivier Establet, CEO of DPD Portugal,

“the renewals of these distinctions recognize DPD's commitment to guaranteeing an excellent service to our customers, guaranteeing them the best comfort, without neglecting the environment and the concern to preserve it. We will continue to work to be the choice of the Portuguese, guaranteeing them safety and comfort when delivering their orders and innovating in favor of a market in constant change and the urgency of decarbonizing the sector.”

Currently, DPD Portugal has a network of 1,500 Pickup parcel shops and lockers to facilitate the delivery of online orders and the convenience of consumers, preventing them from having to be at home to receive their parcels, giving the option of choosing the location (store or locker) , the most convenient day and time to pick up their orders. This service reaches at least 95% of the Portuguese population within a distance of less than 15 minutes from one of these points, available from north to south of the country.

 

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About DPD Portugal

DPD Portugal, the leading company in the domestic express transport market, has 14 stations (Vila Real, Porto, Maia, Guarda, Viseu, Coimbra, Leiria, Torres Novas, Cacém, Lisbon, Seixal, Évora, Faro and Funchal) and a fleet of more than 700 distribution vehicles. It employs 1,200 employees.

DPD Portugal combines innovative technology and local knowledge to provide a flexible, easy-to-use service for shippers and buyers. With its Predict service and a network of more than 1500 Pickup parcel shops, DPD sets a new standard for convenience, keeping customers in direct contact with their order.

For more information, please contact

DPD Portugal Press Office